FAQ

I don't see what I am looking for. Can I customize a package?
Of course! We love customized orders. Please email us with your ideas and we will get in touch with you. Just a note – customized packages have a 1-2 week turnaround time.

How do the packages arrive?
Each gift is packaged in a custom box (11 x 9 x 3) and tied with a ribbon before being placed in an additional box for shipping. 

Can I send a note?
We would love that and so would the person receiving the package. Just tell us what you would like for it to say in the note section at checkout, and we will make sure it's included. 

Can I use a different ribbon?
Definitely! All packages come tied with a coordinating ribbon, but if you would like a different color please choose so when adding the package to your cart.

Can I order multiple gift packages for my bridal party?
Yes! Weddings are so much fun! We would be honored to be a part of your special day. Please email us so we can create the perfect package for you and your party.

What if I need the package to arrive in a hurry?
Please send us a note, so that we can see what we can do.

Is shipping included in the price of the box?
Shipping is an additional cost and will be added at the time of purchase.

Where do you ship?
We ship anywhere in the United States.

How long before my package arrives?
It takes 1 – 3 business days to process orders placed via the website. We ship all packages using USPS Priority Mail, which usually takes about 3 business days.

Can you ship internationally?
Currently, we do not ship internationally, but we are working on it for the future!  

What is your return policy?
Unfortunately all sales are final; but we know you will love what you received. Some of our packages have edible items in them and we would not want you to have to eat leftovers! On a more serious note, refunds are done on a case by case basis. Send us a note if you have any issues.

 

* indicates required